All orders are processed in order of payment receipt. We aim to despatch your goods as quickly as possible, however despatch times may also vary during peak periods or according to stock levels.
- Next Day Delivery – Delivery by the end of the next business day to most areas depending on location & total freight weight (Please discuss options with Sales Department)
- Standard Delivery – Delivery within 2 to 3 business days.
- Rural Delivery – Delivery within 3 to 5 business days.
Please Note – All delivery times quoted above are estimations and are onforwarded to contracted courier companies to deliver your goods. It is unfortunately possible on some occasions these times may take longer.
Customers requiring delivery to remote or non-mainland areas should note that delivery may incur additional charges and may take longer than the standard estimated 3 to 5 business day delivery service. We will advise you before processing your order if this is the case.
We only supply to New Zealand addresses. Please ensure the delivery address and receiver’s name for your order is accurate and complete (including any business name if shipping to a work address) as we may be unable to change these details once the order has been placed. We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you. We will endeavour to deliver goods on the agreed delivery dates but, to the maximum extent permitted by law we will not be held liable for late delivery.
Deliveries are sent with no signature required.
Delivery to rural addresses or delivery of dangerous goods may take longer in some areas. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you, or, if you are to arrange delivery, when the goods are available for collection by you.
You must notify us within 7 days of the dispatch date if you have not received an item. Risk in the goods will pass to you on delivery.
